Case Study: How We Helped a Stag Party Get €2,800 in Flight Delay Compensation
Planning a stag weekend abroad is supposed to be exciting—and for a group of seven friends flying from Newcastle (NCL) to Kraków (KRK), that was exactly the plan. They were heading to Poland for a long-awaited celebration when their Jet2.com flight was suddenly disrupted.
The Delay That Almost Ruined the Trip
The group’s flight was scheduled to land in Kraków at 18:45, but due to technical problems, the aircraft departed late and didn’t arrive until 22:06—a delay of more than 3 hours and 40 minutes.
Under EU261 regulations, the passengers were entitled to €400 each, totalling €2,800 for all seven travellers.
However, instead of properly compensating the entire group, the airline sent just one cheque for €400 to a single passenger. Unsure what to do - and concerned about cashing an incomplete payment - the group sought help from Myflightrefund.com.
How Myflightrefund.com Stepped In
Once the case reached our team, we took over the entire process:
- Initial Claim Submission
We filed the compensation request, supported by flight data and documentation provided by the group. - Persistent Follow-Up
When the airline failed to respond, we sent repeated reminders—and when that still didn’t work, we escalated the case to the Transport Authority, which often involves lengthy waiting periods. - Legal Escalation
Because the airline continued to delay or provide incomplete responses, we moved the case forward to court proceedings, taking care of all the legal work without requiring the passengers to appear. - Final Resolution
After sustained legal pressure, Jet2.com finally transferred the full €2,800 compensation. Once the funds were received, we promptly paid the amount to the lead passenger’s bank account.
The client later confirmed receipt and thanked our team for securing a compensation they believed they “wouldn’t have received without our help.”
A Win for Travellers’ Rights
This case shows how even a straightforward flight delay can turn into a long, complex dispute when airlines do not respond properly. Our role is to ensure passengers don’t have to fight that battle alone.
If your flight has been delayed or cancelled, Myflightrefund.com is here to help you claim the compensation you are legally entitled to—quickly, professionally, and without stress.
