Air passengers' rights

Overbooked flight

Passenger rights also apply if your flight is overbooked and you consequently are denied to board. Your rights may include a refund of the ticket, paid food and drinks while waiting for a new departure, and a financial compensation from the airline of up to 600 euro per passenger.

However, the rights to compensation for a denied boarding do not apply if the rejection is due to:

  • Inadequate identification
  • Inadequate visa or entry permit
  • Late check-in
  • Safety or health issues
  • You in other ways do not comply with the airline’s terms and conditions.

File your claim here
Stop
This website uses cookies
To customize and improve your experience of our website, service and ads, we make use of cookies. Cookies are stored for a period of up to 12 months after your visit and can be deleted in your browser.
Necessary cookies
These cookies are used to identify you as a unique user when you input data on the website. They cannot be deselected and will be stored for max. 1 hour. Cookies come from: myflightrefund.com.
Performance and functionality cookies
To remember user preferences, track and improve performance of elements on the website, and to protect your data from unauthorized access, we use cookies. These cookies come from: myflightrefund.com, google.com, bing.com, facebook.com, trustpilot.com
Statistics cookies
To measure the number of users, interactions, duration of visits on the website etc., we use cookies. These cookies come from: myflightrefund.com, google.com.
Marketing cookies
To provide relevant advertisement, we use cookies to coordinate our ads across devices, websites and browsers. These cookies come from: google.com, googleadservices.com, doubleclick.net, bing.com, bat.bing.com, facebook.com