Passenger rights also apply if your flight is overbooked and you consequently are denied to board. Your rights may include a refund of the ticket, paid food and drinks while waiting for a new departure, and a financial compensation from the airline of up to 600 euro per passenger.
However, the rights to compensation for a denied boarding do not apply if the rejection is due to:
- Inadequate identification
- Inadequate visa or entry permit
- Late check-in
- Safety or health issues
- You in other ways do not comply with the airline’s terms and conditions.
File your claim here