Compensation for delayed, cancelled or overbooked flights with TUIfly Nordic

Know your rights

You may be entitled to up to €600 in compensation if your flight was delayed for more than 3 hours, cancelled or overbooked. Find out how much you are entitled to, here.

Delayed flight with TUIfly Nordic

Naturally, the airlines try their best to prevent flight delays, but sometimes things don't go according to plan. When air travel takes an unexpected turn and flight disruptions occur, is ready to help you get compensation from the airline.

When am I entitled to compensation?

Your right to compensation for a delayed flight depends on a few different factors. The rules are determined in EU regulation 261/2004 and apply to all flights that start in EU member countries, and all flights to the EU that are operated by a European airline.

Moreover, your right to compensation depends on the cause of the flight delay, and whether or not this was within the control of the airline, or if the airline could have taken reasonable preventative measures to prevent the flight delay from happening. The most common causes for flight delays that entitle you to compensation are technical problems or sickness among flight crew. Sometimes strikes or poor weather conditions can be the cause of the flight delay and, in such cases, your right to compensation depends on the circumstances.

In addition to your compensation for the flight delay, TUIfly Nordic must also cover any additional expenses for food, drinks, transport and accommodation that you might have had while waiting for your new flight. We are happy to help you get reimbursed for your additional costs, too.

If your flight with TUIfly Nordic was delayed, we are happy to help you achieve compensation from the airline. Check your compensation to find out how much you may be entitled to. Check your compensation

Cancelled flight with TUIfly Nordic

Sometimes, TUIfly Nordic cancels flights, and this can be very frustrating to have to deal with as a traveler. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Remember that you can request a refund of your original ticket, if the alternative flight does not work for you.

If your flight was cancelled, your right to compensation essentially depends on the cause of the cancellation, and when you were notified about the cancellation. You may be entitled to compensation, if TUIfly Nordic has informed you directly that your flight is cancelled less than 7 days prior to your scheduled departure, and if the cancellation caused you to arrive at your final destination more than 2 hours later than planned. You may also be entitled to compensation if the airline informed you about the cancelled flight less than 14 days prior to your scheduled departure and you arrived at your final destination at least 4 hours later than expected.

In addition, TUIfly Nordic must cover any additional expenses for alternative transport, meals and accommodation that you might have had due to your flight delay. We are happy to help you get reimbursed for your additional costs, too. We offer this as an extra service, which means that you will not be additionally charged. Check your compensation

Overbooked flight with TUIfly Nordic

Were you denied boarding of your flight? Here are your rights

Overbooking is a common practice in the airline industry. Airlines sell more seats than available because they expect that some passengers will not show up on the day of the flight. This causes problems for travelers when more passengers show up to the airport than there are seats available. When this happens, passengers are denied boarding even though their booking was reserved and confirmed correctly. In these cases, airlines will generally offer some type of compensation to passengers who are willing to give up their seat and fly at a later time. If you agree to give up your seat, this is considered 'voluntary denied boarding' and you would not be entitled to compensation. If you are not willing to give up your seat and you are still denied boarding by TUIfly Nordic, this is considered 'involuntary denied boarding', and you are entitled to compensation of up to €600 per passenger.

It is important to mention that airlines have the right to refuse boarding or remove a passenger from a plane if the passenger is a potential safety risk. In this case, the airline does not have to pay compensation to the passenger.

If you are denied booking due to overbooking, is ready to take the adminstrative heavy lifting off your hands and help you get your compensation. File your claim today

How much am I entitled to?

Your compensation depends on the distance of your flight and the length of your delay, as shown below:

if your flight was 1.500 km or less
if your flight was 1.500 km or less
if your flight was more than 3.500 km
*In some cases, the airline can cut your compensation in half. Check your compensation here.

Why should I claim my compensation with

It can be a challenging and costly affair to claim your compensation when you have been unfortunate enough to experience a flight delay, cancellation or overbooking. When you use our service, you don't have to deal with legal procedures, as we will handle all the work for you. are experts at helping air travelers achieve their rightful compensation from airlines. Since we started our company in 2012, we have helped more than 678,296 passengers claim compensation, and we are ready to help you too. Contact us on +44 8000 418 115, or e-mail

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